Visit our Parts and Service Department!
OUR 18 BAY STATE OF THE ART SERVICE DEPARTMENT IS OPEN MONDAY THRU FRIDAY 8 TO 5. PARTS IS OPEN THE SAME AND SATURDAY 9 TO 5!!!
New Hope RV believes that service is one of the most important aspects of an RV dealership. Our goal is to create a long-term relationship with our customers, and we know that taking care of the products we sell is a large part of that. Investing in a great service department is investing in our customers, and that we certainly do. Our new 20,000 square foot service center, features a 2,000 square foot parts store, 18 service bays, customer waiting area with restrooms, and so much more. As we're becoming the top motor home dealer in the state, we have also prepared for oil changes and generator service with our newly installed pit and lift. And we will continue to provide warranty work on everything we sell, hitch work of all types, brake controls, wiring plugs, and trouble shooting.
Personnel makes or breaks a service department. We are convinced that we have the absolute best service personnel available. New Hope has 35 years of combined RV service experience! And our team was one of the first in the state to be awarded "Team 2000 Factory Authorized Service" by Dometic Corporation, as well as Winnebago Factory Certification.
Our service crew is rich with talent in every area, and factory trained. Our technicians provide quality pre-delivery inspections, customer training, hitch installations, brake control and lighting work, cosmetic repair, warranty repair, oil changes, satellite installs, and more. They are dedicated to going the extra mile in serving you.
Bruce Robb
Service Manager
Charles Binam
Service Writer
Scott McCannon
Parts Manager
Linda Hook
Warranty/Service Assoc.
Our service crew is rich with talent in every area, and factory trained. Our technicians provide quality pre-delivery inspections, customer training, hitch installations, brake control and lighting work, cosmetic repair, warranty repair, oil changes, satellite installs, and more. They are dedicated to going the extra mile in serving you.